The Company
Just Cozy, based in Austin, Texas, is the operator of holiday pop-up stores featuring an exclusive line of fashionable, affordable and comfortable women’s leggings and winter accessories featuring over 150 exclusive designs. Just Cozy began in 2014 in Canada and was met with huge success and acclaim from Canadian customers.
We are now taking that success and building on it as we begin Just Cozy USA and are seeking motivated, driven retail professionals to join our team.
Our team is highly collaborative, motivated, nimble, and dedicated to optimizing our business . . not because they have to, but because we want to and we LOVE TO WIN! We're serious about having fun at work. Our success is built on hard work, commitment to delivering great service to our customers and to exceeding our team goals and objectives. Just Cozy offers experienced retailers a competitive salary and a lucrative season end bonus as well as life balance and an entrepreneurial environment. Join us as we create the next great American retail success story.
Learn about our open posItions
& apply for jobs below!
Role: Keyholder
Reports to: Store Manager
General Purpose:
The Keyholder is responsible for effectively opening and closing the store as well as driving sales and managing teammates and operations during a shift in a single Just Cozy store location. Our Keyholders create an engaging and fun experience for our customers and a challenging and rewarding opportunity for our associates. Successful Keyholders are driven, committed, interactive, KPI driven, high energy, “get it done” people and remain team oriented and customer focused.
Essential Functions: Assemble your Team
● Organize your plan for the day based on store goals and direction from the Store Manager.
● Assist in training for new hires
● Coach and develop each team member to maximize their strengths following Just
Cozy team leadership guidelines.
● Leverage resources and team members within your location to achieve store goals
● Create an Active Selling/Service Culture
● Lead by Example-serve customers and sell in a way that inspires your team to achieve goals through great service culture - be an on the floor action oriented leader.
● Execute Just Cozy Sales Process at every opportunity
● Clearly communicate sales and KPI goals and report results throughout the day
● Hold team accountable for results - recognize, reward, coach and develop team to
achieve goals
Deliver Profit - Achieve Operational Excellence
● Manage the day’s staff and payroll to maximize sales and meet financial goals
● Protect inventory by maintaining appropriate receiving, markdown, point of sale
and loss prevention processes
● Train and hold staff accountable for Just Cozy Operational processes and procedures
● Be absolutely accountable for cash handling and deposits
● Adhere to all Just Cozy Opening/Closing and Operating policies
Build the Just Cozy Brand
● Represent Just Cozy positively in the shopping center and the community
● Cultivate and maintain positive working relationships with partners, supervisors, mall management and staff.
● Maintain a store environment that meets Just Cozy visual merchandising standards,
engages your consumer and stimulates them to buy
Required Experience, Education, Certification, Skill set
● 1 year or more of retail leadership experience
● High school graduate - Bachelors Degree in business or marketing related discipline
preferred.
● Excellent Communication Skills - verbal and written
● High level of Accountability
● Charismatic Leader - Able to inspire team to exceed goals in a fun, fast paced environment
● Attention to Detail - drive merchant mindset while operation within operational guardrails
● Team Player - Commitment to going above and beyond to grow the Just Cozy brand
This Job Description is not all inclusive or all encompassing. Other duties may be required from time to time.
Role: Regional Director
Reports to: VP, Retail
General Purpose:
The Regional Director is responsible for driving profitability and sales as well as managing the team and operations in multiple Just Cozy Store locations in a large geographic region. Successful Regional Directors are driven, committed, interactive, KPI driven, high energy, and customer focused. Just Cozy Regional Directors are accountable for maximizing region profitability, achieving sales, KPI performance and team goals as well as creating a fun and rewarding environment for our teammates and a great shopping experience for our customer for all stores within their region.
Essential Functions: Assemble your Team
● Recruit, interview, and hire team members with the experience and spirit to be great
● Plan and deliver initial training for new hires
● Coach and develop each team member to maximize their strengths following Just
Cozy team leadership guidelines.
● Identify and develop future district and store leaders
● Leverage resources and team members within your locations and across your region Create an Active Selling/Service Culture
● Lead by Example-serve customers and sell in a way that inspires your team to achieve sales and profit goals through great sales and service culture
● Execute Just Cozy Sales Process at every opportunity
● Clearly communicate sales and KPI goals and report results daily
● Hold team accountable for results - recognize, reward, coach and develop team to achieve goals
Deliver Profit - Achieve Operational Excellence
● Manage staffing plan and payroll to maximize sales and meet financial goals
● Protect inventory by maintaining appropriate receiving, markdown, point of sale and loss prevention processes
● Train and hold staff accountable for Just Cozy Operational processes and procedures
● Be absolutely accountable for cash handling and deposits
Build the Just Cozy Brand
● Represent Just Cozy positively in the shopping center and the community
● Cultivate and maintain positive working relationships with partners, supervisors,
mall management and staff.
● Maintain a store environment that meets Just Cozy visual merchandising standards,
engages your consumer and stimulates them to buy
Required Experience, Education, Certification, Skill set
● 5 years or more of multi unit retail management experience
● High school graduate - Bachelors Degree in business or marketing related discipline preferred.
● Excellent Communication Skills - verbal and written
● High level of Accountability
● Charismatic Leader - Able to inspire team to exceed goals in a fun, fast paced environment
● Attention to Detail - drive merchant mindset while operation within operational guardrails
● Team Player - Commitment to going above and beyond to grow the Just Cozy brand
● Absolutely accountable- possesses a spirit of ownership in their business and drives for results through the right behaviors and actions.
● High integrity - leads by example and shows a high level of integrity and thoughtfulness in every decision and action.
The duties described in this job description are not all inclusive or all encompassing. Other duties and responsibilities may be assigned from time to time. The ability to be flexible, team oriented and willing to take on additional responsibilities is considered a part of the job.
Role: Sales Associate
Reports to: Store Manager, Keyholder, Manager on Duty
General Purpose:
The Sales Associate is responsible for effectively selling Just Cozy products to our customers and for creating well merchandised and fun place for our customers to shop through fast and friendly behaviors. Successful Sales Associates are friendly, able to handle multiple priorities at one time while never losing sight of their mission to sell and serve, committed to the success of our brand and their store, high energy “get it done” people who have fun at work and enjoy achieving goals.
Essential Functions:
● Put the Customer first always - tasks second.
● Execute Just Cozy Sales Process at every opportunity - Greet, DIscover, Solve, Close
● Show enthusiasm for the opportunity to interact, and sell to each customer, educate them on our brand and our features - exclusive designs, patterns/styles never repeated, only available in season, fashionable, affordable and...just plain cozy!
● Keep store clean, replenished and well merchandised between customers
● Show up on time for each shift, in Just Cozy dress code, ready to sell!
● Follow the directions of Store Leadership - Managers and Keyholders - to achieve the days goals.
● Adhere to all policies and operational guidelines as outlined in the Store Operations Manual and Employee Handbook.
● Communicate any feedback from our customers to Store Leadership
● Have fun at work and help us create a fun, positive place to shop and work each day.
● Represent Just Cozy positively in the shopping center and the community - help us build the Just Cozy brand!
Required Experience, Education, Certification, Skill set
● A love of our brand!
● Ability to work hours based on the needs of the business
● Excellent Communication Skills - verbal and written
● High level of personal accountability
● Charisma - Able to approach customers authentically and interact in a way that is genuine and drives conversation about and engagement with our brand and our products
● Attention to Detail - have a merchant mindset. Keep the store looking crisp, full and inviting.
● Team Player - Commitment to going above and beyond to win the season and grow the Just Cozy brand
This Job Description is not all inclusive or all encompassing. Other duties may be required from time to time.
Role: Store Manager
Reports to: Area Manager, District Manager
General Purpose:
The Store Manager is responsible for driving sales and managing teammates and operations in a single Just Cozy store location. Our Store Manager create an engaging and fun experience for our customers and a challenging and rewarding opportunity for our associates. Successful Store Managers are driven, committed, interactive, KPI driven, high energy, “get it done” people and remain team oriented and customer focused.
Essential Functions: Assemble your Team
● Recruit, interview, and hire team members with the experience and spirit to be great (in concert with Area Manager/District Manager)
● Plan and deliver initial training for new hires
● Coach and develop each team member to maximize their strengths following Just
Cozy team leadership guidelines.
● Identify and develop future store leaders
● Leverage resources and team members within your location
Create an Active Selling/Service Culture
● Lead by Example-serve customers and sell in a way that inspires your team to achieve goals through great service culture
● Execute Just Cozy Sales Process at every opportunity
● Clearly communicate sales and KPI goals and report results daily
● Hold team accountable for results - recognize, reward, coach and develop team to achieve goals
● Deliver Profit - Achieve Operational Excellence
● Manage staffing plan and payroll to maximize sales and meet financial goals
● Protect inventory by maintaining appropriate receiving, markdown, point of sale
and loss prevention processes
● Train and hold staff accountable for Just Cozy Operational processes and procedures
● Be absolutely accountable for cash handling and deposits
Build the Just Cozy Brand
● Represent Just Cozy positively in the shopping center and the community
● Cultivate and maintain positive working relationships with partners, supervisors, mall management and staff.
● Maintain a store environment that meets Just Cozy visual merchandising standards, engages your consumer and stimulates them to buy
Required Experience, Education, Certification, Skill set
● 1 year or more of retail management experience
● High school graduate - Bachelors Degree in business or marketing related discipline preferred.
● Excellent Communication Skills - verbal and written
● High level of Accountability
● Charismatic Leader - Able to inspire team to exceed goals in a fun, fast paced environment
● Attention to Detail - drive merchant mindset while operation within operational guardrails
● Team Player - Commitment to going above and beyond to grow the Just Cozy brand
This Job Description is not all inclusive or all encompassing. Other duties may be required from time to time.